Special Orders
Lazy Dog Designs welcomes custom orders. We recognize
that there are an infinite number of possible design
and color combinations, and would be happy to make
the one which works best for you. Please give us a
call to discuss your requirements so that we can provide
you with a quote.
Please contact us for the return policy on customer
orders, as they may not be returnable do to their unique
nature.
We request a 50% down payment on custom orders at
the time that the order is placed.
Privacy
Lazy Dog Designs does not share our mailing list with
any outside parties. The information which you provide
will be used to process and ship your order, and to
contact you regarding your order, only if required.
Ordering
This is a secure site. For your convenience, payments
by VISA, MasterCard and PayPal are accepted.
Contact us for instructions if you wish to send a
check or money order for payment.
Delivery
If the items ordered are in stock, your order will
be shipped promptly following processing of payment.
We will notify you with an estimated delivery time
for out of stock items and custom orders.
Prices on our website include delivery using the United
States Postal Service, Priority Mail. Please contact
us regarding rush delivery and other shipping options
which are available for an additional charge.
Returns and Exchanges
Your satisfaction is important to us. To keep returns
to a minimum, please feel free to request color samples
in advance of placing your order. Exchanges and return
for credit will be accepted for items which are in
their original condition. Notification must be received
within 30 days of purchase.
Please contact us at 831-335-2553, or email to request the address to be used for returns. Lazy
Dog Designs does not pay the return shipping charges.
Please send the package via insured priority mail.
Due to their unique nature, custom orders may not
be returnable. Please contact us for the return policy
prior to placement of your custom order.
Cleaning Instructions
Due to the delicate handwork, please clean gently.
Dry clean or wash with care. Cotton fabric will require
ironing following washing to return to original appearance.
